24×7 Real Time Patient Assistance

Healthcare Martech deploys real-time digital communication to effectively engage with potential patients. Our Patient Live Chat platform interacts with CRM software to provide our patient engagement managers with detailed patient profiles and their queries which can be used to assess their treatment requirement.

Why is Live Chat Important?
Healthcare Martech understands the value of incorporating a live chat into a healthcare system. A live chat helps to monitor and understand patient expectation from the brand. Potential patients who engage in a live chat on a healthcare provider’s website are eight times more likely to convert to captive patients than those who simply browse the website. Our live chat software program taps important demographic data, such as referring websites, time spent on site, page views, city, and what treatment/service they are looking for. This information is leveraged to serve the patients with optimized current and future marketing/advertising campaigns. This leads to better patient conversion, retention, referral, and loyalty.

Why Choose Us?

We are the only full - service healthcare focused digital marketing agency in India

Deep understanding of pain points in a patient’s care journey
Deep understanding of pain points in a patient’s care journey
Experience of setting up PXM process for complex, large-sized healthcare brands
Experience of setting up PXM process for complex, large-sized healthcare brands
Team of doctors to manage patient queries and enable decision making
Team of doctors to manage patient queries and enable decision making
Transparent hiring and training process
Transparent hiring and training process
CRM integrations of all your digital assets
CRM integrations of all your digital assets
Detailed reporting on channel-specific ROI
Detailed reporting on channel-specific ROI

Meet the Experts

We are a collective of highly experienced healthcare marketers, techies and doctor-led content writers

Founder & Healthcare Digital Strategist
Sandeep Katwal
Founder & Healthcare Digital Strategist
Chief Operating Officer
Mohit Khatodiya
Chief Operating Officer
Content & PXM Lead
Dr. Sunny K
Content & PXM Lead
Head - Client Servicing
Ruchika
Head - Client Servicing

Our Clients

Leading healthcare brands in India

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Work With Us

Let’s build something amazing together. Let’s start a project

Shubham@healthcaremartech.com

Or

+917827357794