Enhance Your Roi on Digital Spends

Healthcare Martech offers scalable medical contact centers that are staffed by experienced and skilled patient relationship managers. These managers support the entire patient journey starting from the point a query is received until the treatment / surgery is done, and even after that when a patient requires a follow-up.

Our Medical Contact Center system offers the following services:

1. Patient Contact Center Design
2. Technology Sourcing and Integration
3. Patient Engagement Professional Hiring and Training
4. Ongoing Contact Center Performance Tracking and Reporting

Patients today are digitally savvy and more informed than ever. Consequently, they have more worries and queries pertaining to their treatment. With Healthcare Martech, the patient is not rushed into decision making as they are served with all relevant information and all their queries are answered in detail. We offer the patient complete transparency and availability of Patient Engagement Managers who explain to them treatment details enhancing the overall patient satisfaction and conversion.

Our contact centers are proven to drive growth of your reputation and business. We can build customized plans aligned with your clinic or hospital, whether you’re wanting to outsource your entire sales process or just strengthen your own sales/coordination team.

Why choose us?

We are the only full - service healthcare focused digital marketing agency in India

Deep understanding of pain points in a patient’s care journey
Deep understanding of pain points in a patient’s care journey
Experience of setting up PXM process for complex, large-sized healthcare brands
Experience of setting up PXM process for complex, large-sized healthcare brands
Team of doctors to manage patient queries and enable decision making
Team of doctors to manage patient queries and enable decision making
Transparent hiring and training process
Transparent hiring and training process
CRM integrations of all your digital assets
CRM integrations of all your digital assets
Detailed reporting on channel-specific ROI
Detailed reporting on channel-specific ROI

Meet the Team

We are a collective of highly experienced healthcare marketers, techies and doctor-led content writers

Founder & Healthcare Digital Strategist
Sandeep Katwal
Founder & Healthcare Digital Strategist
Medical Consultant
Dr. Pooja Sharma
Medical Consultant
Content & PXM Lead
Dr. Sunny K
Content & PXM Lead
Head of Technology
Gaurav Gambhir
Head of Technology

Our Clients

Leading healthcare brands in India

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Work With Us

Let’s build something amazing together. Let’s start a project

Shubham@healthcaremartech.com

Or

+917827357794